TRUST

The rules behind every packet.

Acren is built so a skeptical reviewer can check the work: reviewed source rights, QA gates before any market goes live, display rules that withhold what the record cannot support, a published security posture, and explicit responsible-use boundaries. This page summarizes those rules and links to the detail behind each one.

Five commitments

What trust means here.

Each commitment below is enforced in the product, not just stated on this page. The linked pages carry the detail — registries, gates, and boundaries you can verify.

What Acren does not claim

Boundaries, stated plainly.

Conservative claims are part of the product. These are the things Acren deliberately does not say.

No seller-intent prediction

Acren does not infer, predict, or indicate seller intent. The queue ranks research priority from what the public record supports — the ranking reason is always stated in evidence terms.

No complete-coverage claim

Coverage varies by state, county, asset class, source availability, and display rights. Acren licenses coverage state by state and activates customer-facing records only after source, display, and QA review.

No consumer-reporting use

Acren is not a consumer-reporting product and must not be used for tenant screening, employment screening, or consumer eligibility decisions of any kind. Research use only.

No unattributed claims

Every section of an opportunity memo names its public source — county recorder, property appraiser, state corporate registry. Where the record stops, the packet says so with a named verification gap.

Data handling

How Acren treats data.

Acren separates public marketing content, public samples, customer workflow data, source-restricted evidence, and operational telemetry. Public examples stay illustrative.

Customer and account data

Approved-user identity, workspace access, request details, and workflow records are used to operate the product and respond to reviewed-access requests. They are not published on public pages.

Source and vendor data

Raw source payloads and restricted evidence stay out of public pages. Customer-visible fields depend on source rights, display rights, QA status, and entitlement.

Analytics

Public-site analytics are used to understand aggregate page, CTA, and tool usage. Analytics payloads should not include email, phone, free-form notes, property addresses, owner names, or customer data.

Retention

Retention follows source rights, customer agreements, operational audit needs, and approved-deployment scope. Binding retention terms are reviewed during onboarding.

Security controls

Security posture buyers can inspect.

No public page should expose customer data, raw vendor payloads, app routes, admin routes, or private records. These controls are enforced in code and checked in audits.

ControlPosture
Private routesApp, dashboard, admin, auth, and API routes carry no-store and noindex headers where appropriate.
Data accessCustomer-facing data is gated by authentication, entitlement, source-rights review, display posture, and QA state.
Database backstopServer-side access controls protect customer data. Public pages never rely on hidden UI alone.
HeadersThe deployed site uses CSP, HSTS, frame-ancestors, content-type protection, referrer policy, and permissions policy headers.
Incident postureSecurity reports should avoid sensitive payloads in the first message and go to security@acren.ai.
Service providers

Subprocessor posture.

Acren uses service providers to host, authenticate, store, analyze, and send product communications. Binding subprocessor terms are handled during customer onboarding.

Vercel

Hosting, deployment, CDN, and serverless runtime.

Data platform

Authentication and server-side database policies control where product data is stored.

Google Analytics

Public-site analytics where enabled by configuration and consent posture.

Email provider

Transactional access-request and workflow email where configured.

Responsible use

Responsible boundary

Responsible boundary. Not for FCRA-regulated use. Acren organizes commercial-property and business-entity records and ranks research priority from recorded evidence. It does not predict intent, provide valuation or underwriting, or support consumer-eligibility decisions.

Responsible use

Source trail required

Every recommendation must carry source trails, field-level rights status, and open questions.

Responsible use

Review before action

Customers are responsible for verifying records before outreach, capital, or workflow decisions.

Responsible use

Display rules built in

Customer-facing, summarized, internal-only, and withheld fields stay visible as product controls.

Verify it

The detail pages.

Next

Check the work yourself.

The public sample report shows the per-section citations and the named gaps. If the rules hold up, request access.

Next step
Start with your market and buy box.

Responsible boundary. Not for FCRA-regulated use. Acren organizes commercial-property and business-entity records and ranks research priority from recorded evidence. It does not predict intent, provide valuation or underwriting, or support consumer-eligibility decisions.