Commercial property research
Acquisition, ownership, lending, brokerage, portfolio, and data review.
Terms summary.
This page summarizes Acren's standard terms posture. The binding Master Services Agreement is provided at onboarding and supersedes this summary. These terms exist so the product is used the way it was designed to be used — commercial property research, with evidence, by accountable customers.
Permitted use.
Source-backed claims
Use of the evidence packet to verify and act with accountable rigor.
Approved exports
Export usage within contracted scope and rights posture.
Prohibited use.
No FCRA-regulated use
Tenant, employment, consumer credit, insurance, or lending eligibility decisions.
No bulk PII export
Suppressed and internal-only fields never leave the platform.
No re-sale of source records
Acren is a workflow, not a data reseller.
No seller-intent inference
Acren ranks research priority, not personal intent.
No circumvention
Rights posture, rate, and scope cannot be circumvented via integrations.
Responsibilities.
| Party | Responsibility | Notes |
|---|---|---|
| Acren | Source registry, field rights, coverage gates, audit | Reviewable end to end |
| Customer | Verify records before outreach, capital, or workflow decisions | Acren provides context; customer acts |
| Customer admins | Manage SSO, MFA, role scope, revocation | Tenant-scoped |
| Customer exporters | Respect scope and rights posture in approved exports | Bypasses are contractually remedied |
Remedies.
Misuse investigation
Misuse is investigated and contractually remedied; access can be suspended pending review.
Service commitments
Governed by the applicable customer agreement, where separately negotiated.
Termination
Per the MSA; transition support provided on good-faith terminations.
Where is the binding contract?+
The Master Services Agreement is provided at onboarding and supersedes this summary.
Can the terms be negotiated?+
Standard terms apply by default; enterprise customers can negotiate specific clauses with the legal team.
How is misuse enforced?+
Through audit log review, role and scope adjustments, contractual remedies, and — where required — access suspension.
Responsible use
Research priority, not seller intent
Acren ranks commercial property research priority. It does not infer disposition, hardship, or willingness to transact.
Responsible use
Source evidence required
Every recommendation must carry supporting records, field-level rights status, and verification gaps.
Responsible use
Verification before action
Customers are responsible for verifying records before outreach, capital, or workflow decisions.
Responsible use
Display rules built in
Customer-visible, generalized, internal-only, and suppressed fields stay visible as product controls.
Continue
See how each opportunity keeps the source trail attached.